Amazon contact number – 0870 186 5206

Phoning Amazon

As soon as you contact the Amazon UK team using the telephone number here on this page, their dedicated customer service team will be able to assist you with any query that you have in relation to your order or sale. There are a number of options when you telephone us as to where to direct your query at the time. If you have a problem with an order you have placed directly from Amazon UK or from the marketplace then the team will be able to assist you. If you are selling your item and have encountered a problem with the sale then you can call the number here to get through to the correct customer service team so that you can be assisted.

More information can be found on the Amazon website here:

If you wish to speak to them through social media, they can be reached through both Twitter and Facebook. However, if you are looking to call through our connection number, please beware of the following: Calls cost £0.13 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. Our service provides a connection to the main helpline, allowing quick conversations with Amazon Customer Service to be made, easily.

Amazon UK packaging

Calling the Amazon UK contact number

0870 186 5206 is the best telephone number for you to call to contact the Amazon UK customer services team. If your query, problem or complaint relates to the delivery or your order or it being misplaced, or incorrect we can help. If you need to find out how to cancel an order that you already have placed, then please do not hesitate to call 0843 504 0048, and our dedicated team will talk you through the process. Upon calling they will also be able to assist you with returns enquiries, issues with Amazon UK Marketplace or selling your items.

Why do people call Amazon customer services?

There are many reasons as to why you would need to call the Amazon UK Customer Service team. There may have been an issue with your order that you didn’t expect, there may have been a problem with delivery. You could have experienced bad customer service from someone selling an item on Marketplace. Whatever your problem, one of the dedicated team will be able to help you when you call the number on this page. Some common problems include:

  • Returning an item that you ordered – One of the most common issues for any Amazon UK customer. If you have received an item and it wasn’t what you expected or it was incorrect then there is a way in which the Amazon UK customer services team can assist you to return your order. The process can be complicated and the team can talk you through it on the phone and arrange for your item to be returned.
  • Tracking a missing order – If your order has gone missing then the Amazon Customer Service team will be able to assist you in tracking your order. There are a number of checks to help trace your order that the team can talk you through and they should be able to assist in recovering your missed deliver. By telephoning the team here you’ll be able to trace your order no matter if you bought it direct from Amazon or via a third party seller on the marketplace.
  • Switching your LoveFilm account to Amazon Prime – If you’re an existing Amazon LoveFilm customer, then you may be aware of the changes to the system as it integrates into Amazon Instant Video. If you are already a customer, then the dedicated team can assist you in switching your account over to the new Amazon Instant Video or Amazon Prime services. If you’re a new or postal customer, the team can also assist you with your account, just call them on the number on this page and select the correct option.

Getting the most from your Amazon phone number call

How was your customer service experience with Amazon UK? When you called the customer service team on this number, did you receive the type of service you’d expect from Amazon UK? Don’t hesitate to leave a comment and let us know what you thought of your experience using the Amazon UK customer service telephone number.

Amazon UK warehouse in Glenrothes, Fife, Scotland
Call Amazon UK Customer Services on 0870 186 5206.