Economy Energy is one of the country’s fastest growing energy suppliers. If you need to call the Economy Energy contact number, phone now.
They were set up five years ago to provide households with prepayment meters, cheaper gas and electricity prices and a better customer service. They have more than 150,000 customers across the country.
Phoning Economy Energy customer services
They are one of the growing band of independent gas & electric suppliers that rose to challenge the dominance of the ‘big six’ energy suppliers.
Economy Energy aim to resolve queries & complaints quickly and efficiently. They pride themselves on good customer service.
Switching Supplier To Economy Energy
You can get a quote on the telephone or online. Give them your postcode, tariff choice and meter type (they specialise in prepayment meters, but not they supply credit meters too) and you can expect them to take care of the rest. You can expect to transfer in 21 days.
Ring them on 0333 103 9053 or visit their website https://www.economyenergy.co.uk/switch-to-us/ and you can switch in minutes.
There are a number of incentives to being an Economy Energy customer. They offer competitive prices. Some positive perks are:
• £20 energy vouchers when you’re moving home
• £20 energy vouchers every time you refer a friend
• Friendly text reminders throughout the year, especially in winter
• A customer service centre that normally answers in less than 60 seconds
• FREE smart top up app so you can top up anytime, anywhere
But they also avoid the negative aspects of energy companies:
• Less running out of credit
• Less visits to the shop and less topping up, less cost per unit and less standing charges
• less hassle topping up and money on your bills
• less time waiting on the phone
Economy Energy Complaints
Energy companies have been amongst to most criticized companies over the last decade. In that time competition has increased. It has led to energy companies like Economy Energy being much more effective when it comes to complaints & helping the customer.
They are fully aware that making a complaint can be stressful. They aim to allow you to complain in whatever method you choose. The member of staff dealing with you will be fully trained in complaint handling will deal with your complaint. In the proper manner outlined above.
There are a number of reasons to complain about an energy company, including poor bill language, high bills, estimated bills or poor customer service. Whatever your concern might be, the customer advisor will be trained to assist in resolving the matter.
How to speak to Economy Energy contact number staff
Don’t be nervous. Not only will be person on the other end of the line be unlikely to be confrontational, they are usually eager to help resolve matters. Economy Energy are a young company so can make mistakes. They ought to be eager to learn and ensure their positive reputation grows.
If there is personal information involved, it is almost certainly the best option is Economy Energy’s Contact Number is 0333 103 9053 because that will offer security and peace of mind. The Complaints Team are open 9am to 5pm Monday to Friday.
The ‘03’ number is recommended because that will prove to be the cheapest option for most callers. Existing customers will have to pass data protection questions.
Alternatively, email them on email@example.com Or if you prefer, write to the company at: Customer Complaints, Economy Energy, Friars House, Manor House Drive, Coventry, CV1 2TE
Most issues are resolved at this stage and they will respond to you within 10 working days, as well as keeping you informed throughout.
Customer dissatisfaction is always regrettable, but companies like Economy Energy are actually keen to hear complaints. Their ethos is that every complaint & every resolution teaches the company a lesson. If the learning is achieved correctly, Economy Energy would improve as a company, errors would be made less in the future and more customers would enjoy an excellent or satisfactory experience.
The best Economy Energy Contact Number is 0333 103 9053 and they will work to resolve your concerns quickly and efficiently.
Calling the Economy Energy phone number
Their call centre is open 8am to 8pm Monday to Friday & 8am to 6pm on Saturday. They offer a limited service on a Sunday. There are other of ways you can contact Economy Energy if you have an enquiry or would like to give us some feedback about their services.
You could contact them on Facebook via this link https://www.facebook.com/economyenergyuk and they’ll message you back with the answer to your question. This is not advisable if the issue is of a personal nature.
Their Customer Service team do not usually have long waiting times, so calling on 0333 103 9053 in the UK may be the fastest option. It is worth knowing that calls are charged at local rate.