IKEA Customer Services numbers are listed here for your convenience. You can contact them Monday – Friday 9am – 8pm, Saturday 9am – 6pm and Sunday 10am – 5pm. There is a separate IKEA Customer Services number for each of their stores as well as a dedicated number for online queries. Please be advised that between 10am and 11:30 are advised to be IKEAs busiest times so it may be advisable to ring them outside of this time slot.
You can contact IKEA Customer Services for help with any queries you may have such as the status of your order or problems you may be having with their website. IKEA customer service number also welcome any feedback you wish to give regarding their services.
Calling IKEA customer services
IKEA are one of the worlds largest furniture retailers. Originally founded in Sweden way back in 1943 they have seen phenomenal growth, now with franchises in many different countries worldwide. Their aim is to provide an extensive range of home furnishing products that are both well designed and functional with prices low enough that they can be accessible to the majority.
IKEA have departments for all your home needs right from the garden to the bathroom and everything in-between. You can get bathroom suites and kitchens from them as well as smaller household items such as food and crockery. Services you can get through them include a kitchen planning service and finance. You can rent a van from Europcar through IKEA and buy roof racks from Handirack via IKEA.
Phoning the IKEA contact number
IKEAs website has a large FAQ section for some of your queries. A few are listed here for your convenience.
Is parking available at the IKEA stores?
Yes all IKEA stores have ample parking for their customers.
What if I want to return an item to IKEA?
Unused items in their original condition can be returned with the receipt within 90 days to a store for a full refund. However if the above criteria is not met IKEA may offer an exchange or gift card instead. You can contact IKEA Customer service for advice.
What are the opening times of my local IKEA store?
You can find this out by contacting the relevant IKEA Customer Services number for your local store or by looking online at www.ikea.com/gb.
IKEA phone number
There are numerous ways to contact Ikea customer services, whether you are looking to resolve a problem with a purchase or ask advice about a product you are considering purchasing. If you would like to contact Ikea customer service via the phone, you should call the Ikea customer service number relevant to the store you shop in, these can be found easily in the customer services section of the Ikea website.
If you would like to speak to the Ikea customer service department for the online store the Ikea customer service number you need to call is 08453 583 363. Ikea customer services are open Monday to Friday from 9am until 8pm, Saturday 9am until 6pm and Sunday 10am until 5pm. The busiest times for the Ikea customer service departments are 10am until 11.30am, so it may be quicker to call outside of these times.
If you would prefer to write to Ikea customer services the address is:
By visiting the Ikea website you can talk to customer services via the online chat tool, email and the automated answer service ‘Ask Anna’. These can be useful ways of answering some of the most common questions customers face. Some examples of these common questions and answers in relation to Ikea are shown below;
Can I return goods I have opened or assembled?
It is not possible to return items which have been assembled, they must be returned in the complete original packaging within 90 of the date shown on your receipt.
Can a different account be credited with a refund?
It is not possible to credit another account, any refund made will be in the form it was originally paid for.
Is there a delivery service?
Most products are flat packed and so can often be transported in a car. Ikea does offer a home delivery service however, this isn’t always included in the price.