Despite being one of the biggest fashion retailers online, the Missguided customer service number can be incredibly difficult to find. Of course, there is a whole host of reasons for this – some of them obvious, some of them not. In this article, we will look for the kind of contact numbers that the organisation have and how it is best for you to raise a problem with them if necessary. Their official website is here: http://www.missguided.co.uk/. They also have a huge range of different social media platforms through which they broadcast. However, it is only through their Facebook and Twitter presences that they actively engage with consumers – and how they offer customer services assistance. Naturally, this is in addition to the help they provide through their website (which is mainly live chat and email correspondence), but it is still another avenue to consider when getting in touch with Missguided.
However, if your matter (such as a complaint, return or other issue) is urgent or needs immediate assistance, talking to a customer service assistant online may not be the best options. With most companies, we would advise picking up the phone and getting in touch with the Missguided customer service team immediately. If you are attempting to do that through our dedicated Missguided customer service number connection line, then there are some precautions to take into mind: Calls cost £0.13 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. Our service provides a connection to the main helpline, allowing quick conversations with Missguided Customer Service to be made, easily..
Who are Missguided?
Firstly, for those who are unaware – Missguided is a web-only clothing company, exclusively for women. Competing mainly with ASOS and, in a wider sense, the likes of New Look and Top Shop, the business has become one of the breakout brands of recent years. The situation has been due to their market-beating prices. Of course, the old saying goes that you get what you pay for. In the case of Missguided, a lot of people seem to think that what you are not paying for in their clothes is any after-sale support or customer service.
Why do Missguided make their customer service number so hard to find?
As mentioned above, Missguided have had a lot of critics over the minimal amount of customer service that they give to their consumers after the purchase has already been processed. While this may simply seem like negligence, the fact of the matter is that this is part of the company’s strategy. By making their customer service team as difficult to find as possible, Missguided hope that they will have to employ a lot fewer contact agents – something that reduces their overheads. these savings can then be passed on to customers.
This tactic of offering almost exclusively online customer service is on the rise. This is due to the fact that one customer service agent can deal with several consumers at the same time – meaning that many multiples of issues can be handled at the same time for a fraction of the price you’d normally expect. It also allows for Missguided’s contact team to be based away from the UK, without the issues that sometimes arise regarding accents and problems understanding what is being said. However, most consumers do definitely still prefer to have a UK based customer service team to get in touch with, rather than having to handle a matter online.
So do Missguided have a customer service number?
Technically, there is a Missguided customer service number. However, this is not quite what you would imagine. While the company do have a contact number available for the public to use, it is not set up in such a way that the consumer can raise their issues with a member of their UK call centres. Instead, this phone number helpline is exclusively for business enquiries – but a lot of angry consumers still call it.
However, our team are constantly on the lookout for a Missguided contact number that actually gets through to a member of their team – as soon as this becomes available, our connection number will be switched to go through to the relevant customer service team.
So how can I get in touch with Missguided customer services?
The company recommend that any queries, complaints or refunds get dealt with through the automated processes or by live chat on their website. However, consumers on social media have mentioned that they have managed to have some success in calling the phone number of businesses. However, these appear to be the exception rather than the rule – with the Missguided customer service number for the general public still appearing to not existing. However, if you would like to call the contact number for business, please feel free – by dialling our number, you will be connected immediately.