There are few companies who have had such a rapid rise in the home entertainment industry as TalkTalk. We judged this by the amount of people looking to call the TalkTalk customer service number. While they may get seen as a secondary player in the market, in recent times they have proven themselves to be one of the most exciting and innovative companies around. While they still may not cater towards the premium end of the industry in the same way that the likes of Sky, Virgin and BT do (who are their main competitors), the amount of people who are looking to call their contact number each day shows the strong foothold that they’ve earned for themselves in the UK.
Of course, this kind of reliance upon their main helpline by customers could also be seen as somewhat of a downside for the company. As well as adding huge overheads onto their operating budget, it also shows that the people who have broadband, mobile, television or landlines with the company clearly have an issue that needs resolving. However, this is more linked to the sheer volume of people who subscribe to one service or another through the company. If one of the offshoots of having millions of customer paying for their goods is an influx of calls to the TalkTalk customer service number, they’ll be more than happy to take that trade-off.
Why call TalkTalk customer services?
Originally set up by Carphone Warehouse, the business has been through various iterations over the years. However, in recent times they have emerged as a low-cost alternative to other providers of internet, home phone, mobile and free-to-air television. This budget price bracket has been an important part of the industry. As well as giving those who would like a premium product but without the enormous costs involved, it has encouraged their rivals to attempt to keep their prices low too.
Of course, one of the problems with keeping costs low for customers is the fact that it can often lead to some aspect of the company kept to a minimum. While they certainly haven’t skimped on the TalkTalk customer service, it has meant that some aspects of their offerings are not quite up to scratch compared to their more decorated competitors.
Who calls the TalkTalk customer service number?
As is the case with any helpline, the TalkTalk customer service number is mainly phoned by people who have some issue with the business. These can range from a technical fault or billing issue, through to wanting to upgrade one of their packages or needing to cancel it altogether. Thankfully, the company have set up their UK call centres in such a way as to be able to manage all of these queries quickly and easily.
The majority of calls are straightforward. People want a simple issue fixed, or a question about their account dealt with over the phone. However, anything that requires further investigation (such as a refund or cancellation) should also be address over the course of a conversation with a contact agent. Their staff are often widely praised as being among the best around.
TalkTalk have grown enormously over the past few years, and this is reflected by the diversity of calls made to their official helpline numbers. TalkTalk broadband customer service calls are incredibly common as the organisation have become a major player in the internet market, while their TalkTalk TV customers have been on the rise. However, the majority of people looking to dial the TalkTalk phone number are still related to their mobile phone and landline services – both of which are considered market leaders, and which their UK based contact agents are adept at handling enquiries about. Regardless, their team can offer support on any number of matters, whether this is a complaint, a technical fault or something in between.
Are there alternatives to calling the TalkTalk customer service number?
Naturally, as with all of their rivals, TalkTalk have been keen to provide alternative modes of support. For all of their services, you should be able to raise an issue either on their website. You can also do this through their official social media channels. That is true whether you use their high-speed internet, Freeview boxes, landlines or mobile network. They are also able to deal with problems over e-mail or via post. However, most experts agree that the best way to deal with any problem that is time sensitive is to call the TalkTalk customer service number and to speak to a member of their helpline contact number team.
TalkTalk as a brand have invested fairly heavily in making sure that they are one of the growing raft of companies that off online support to their customers through their contact us page. This manifests itself in live chat functions, and e-mail assistance. This is especially popular among younger customers, who are more comfortable with the passive means of communication. However, these are far from ideal when it comes to raising a time sensitive matter with the TalkTalk contact team. When you call the TalkTalk customer service number, you are connected through to a member of their UK based call centre team. This means you’ll immediately be getting help with your problem, rather than sending on an email and waiting for a response. The same is true of sending messages to their Twitter or Facebook profiles.
When you call through our TalkTalk contact number, you are assured to get through to the number that we deem to be the best for making customer service enquiries to the company. This is due to the fact that our staff monitor TalkTalk’s customer service options, and connect our phone number through to the contact number that is most relevant. This way you can dial safe in the knowledge that you should be getting a speedy service. Please be aware: Calls cost £0.13 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. Our service provides a connection to the main helpline, allowing quick conversations with TalkTalk Customer Service to be made, easily